Terms and Conditions
Last Updated: August 18, 2026
Welcome to Vaorubia. These Terms and Conditions govern your access to and use of vaorubia.com, as well as purchases made through our online store.
By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before using our website.
1. Company Information
The website is operated by:
Vaorubia
Website: vaorubia.com
Address: Reginenstraße 38, 70597 Stuttgart-Degerloch, Germany
Phone: +49 711 760470
Email: service@vaorubia.com
2. Scope of Application
These Terms and Conditions apply to all use of our website and all purchases made through Vaorubia.
Our services are primarily intended for consumers and customers located within Germany and the European Union.
By using our website, you confirm that you have the legal capacity required to enter into a legally binding agreement under applicable law.
3. Products and Product Information
Vaorubia offers Decor Vases & Storage Boxes and related home décor products.
We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, and other information displayed on the website are accurate.
However:
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Product colors may vary slightly depending on your screen or device.
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Minor differences in appearance may occur due to manufacturing or material characteristics.
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Product dimensions may have reasonable manufacturing tolerances.
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Product availability may change without prior notice.
We reserve the right to correct obvious errors or inaccuracies on the website.
4. Prices
All prices displayed on our website are stated in euros (€) unless otherwise indicated.
Where legally required, applicable VAT and other mandatory charges will be included or clearly displayed during the purchasing process.
Any applicable delivery charges will be displayed before you complete your order.
We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted.
5. Ordering and Contract Formation
The presentation of products on our website does not constitute a legally binding offer.
By submitting an order, you make an offer to purchase the selected products.
After receiving your order, we may send an automated confirmation email acknowledging receipt of your order. This confirmation does not necessarily constitute acceptance of the order unless expressly stated.
A purchase contract is formed when we accept your order or otherwise confirm that the products have been dispatched, unless applicable mandatory consumer law provides otherwise.
If we are unable to fulfill your order, we will inform you as soon as reasonably possible and refund any payment already received for the affected products.
6. Order Information
You are responsible for ensuring that the information provided during checkout is accurate and complete.
In particular, you should ensure that:
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Your name is correct;
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Your billing address is accurate;
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Your delivery address is complete;
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Your email address is valid;
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Your telephone number is correct where required for delivery.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by you.
7. Payment
We offer the payment methods displayed during checkout.
Depending on the selected payment method, payment may be processed by an independent payment service provider.
You agree to provide accurate and valid payment information.
If a payment cannot be completed or is rejected, we may suspend or cancel the relevant order until valid payment has been received, subject to applicable consumer protection laws.
8. Delivery
Products will be delivered to the delivery address provided during checkout.
Estimated delivery times and applicable shipping costs will be displayed on the website or during checkout.
Unless otherwise stated, estimated delivery times are provided for guidance and may be affected by circumstances outside our reasonable control.
Once an order has been dispatched, you may receive shipment-related information where available.
For further information regarding delivery, please refer to our Shipping Policy.
9. Right of Withdrawal for Consumers
If you are a consumer within the European Union, you may have a statutory 14-day right of withdrawal for distance contracts, subject to applicable legal exceptions.
In general, the withdrawal period begins when you or a third party designated by you, other than the carrier, receives the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement, such as an email or written notice.
You may contact us at:
Email: service@vaorubia.com
Address: Reginenstraße 38, 70597 Stuttgart-Degerloch, Germany
Unless a statutory exception applies, you generally have 14 days from the date on which you communicate your withdrawal to return the goods.
Certain products may be excluded from the right of withdrawal where permitted by applicable law, including goods made according to the consumer’s specifications or clearly personalized goods.
For complete information, please refer to our Return & Refund Policy.
10. Refunds
Where a refund is legally or contractually due, we will generally refund the relevant payment using the same payment method used for the original transaction, unless another method has been expressly agreed.
We may withhold reimbursement until we have received the returned goods or until you provide evidence that the goods have been returned, whichever occurs first, where permitted by applicable law.
11. Defective or Non-Conforming Products
Consumers in Germany and the European Union have statutory rights relating to defective or non-conforming goods.
If a product is defective or does not conform to the contract, you should contact us as soon as reasonably possible.
Depending on the circumstances and applicable law, you may be entitled to remedies such as:
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Repair;
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Replacement;
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Price reduction;
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Cancellation of the contract; or
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Other statutory remedies.
Nothing in these Terms and Conditions limits your mandatory statutory consumer rights.
12. Intellectual Property
Unless otherwise indicated, all content appearing on our website, including:
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Logos;
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Brand elements;
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Product images;
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Photographs;
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Text;
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Graphics;
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Page designs;
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Layouts;
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Icons;
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Software; and
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Other materials
is owned by or licensed to Vaorubia and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by mandatory law.
13. Website Use
You agree to use our website only for lawful purposes.
You must not:
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Use the website for fraudulent purposes;
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Attempt to gain unauthorized access to our systems;
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Introduce malicious software or harmful code;
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Interfere with the operation or security of the website;
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Scrape or systematically collect website content without permission;
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Use automated systems in a manner that places unreasonable load on our infrastructure;
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Attempt to circumvent security measures; or
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Use the website in violation of applicable laws.
We reserve the right to restrict or suspend access where reasonably necessary to protect the website, our customers, or our business.
14. User-Submitted Content
If the website allows users to submit reviews, comments, photographs, or other content, you remain responsible for the content you submit.
You must not submit content that:
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Is unlawful;
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Infringes intellectual property rights;
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Violates privacy rights;
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Contains malicious software;
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Is defamatory;
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Is discriminatory or abusive;
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Contains misleading information; or
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Violates the rights of third parties.
By submitting content, you confirm that you have the necessary rights to submit it.
15. Availability of the Website
We aim to keep our website available and functioning properly.
However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
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Maintenance;
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Technical problems;
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Security incidents;
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Server failures;
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Network problems;
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Updates; or
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Circumstances beyond our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, Vaorubia shall not be liable for indirect or consequential losses arising from the use of the website.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, nothing limits liability for:
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Intentional misconduct;
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Gross negligence where liability cannot legally be excluded;
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Injury to life, body, or health;
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Mandatory statutory consumer rights; or
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Other liability that cannot legally be excluded or limited.
17. Force Majeure
We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include:
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Natural disasters;
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Severe weather;
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Fire;
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Flood;
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War;
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Government restrictions;
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Strikes;
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Major transportation disruptions;
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Internet or telecommunications failures;
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Cybersecurity incidents; or
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Other events beyond our reasonable control.
Where such circumstances occur, we will make reasonable efforts to minimize their impact and fulfill our contractual obligations as soon as reasonably possible.
18. Data Protection
We process personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR/DSGVO) and applicable German data protection legislation.
For information about how we collect and process personal data, please refer to our Privacy Policy.
19. Consumer Dispute Resolution
Consumers have access to statutory dispute resolution rights under applicable German and European law.
Where legally required or appropriate, information regarding available dispute resolution mechanisms will be provided through our website or customer service channels.
You may contact us first so that we can attempt to resolve any complaint directly.
Email: service@vaorubia.com
20. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Germany, subject to mandatory consumer protection provisions applicable in the country where the consumer has their habitual residence.
Nothing in these Terms and Conditions removes or restricts mandatory rights granted to consumers under applicable European Union or national consumer protection laws.
21. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the extent permitted by law.
The invalid provision shall be replaced or interpreted in a manner that most closely reflects its original purpose while complying with applicable law.
22. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, website, business operations, or applicable legal requirements.
The updated version will be published on this page with a revised Last Updated date.
Changes will not retroactively affect contractual rights or obligations unless permitted by applicable law.
23. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Vaorubia
Reginenstraße 38
70597 Stuttgart-Degerloch
Germany
Phone: +49 711 760470
Email: service@vaorubia.com
Last Updated: August 18, 2026